Testimonials

To put it simply, John has lived up and delivered to every sense of the company name since taking over Rock Solid Services.

Taking over a company is hard enough as it is, but doing so during a pandemic and inventory shortages takes it to a new level. John stepped up and hit it out of the park.

John always answered or returned calls and texts promptly and was pleasant to talk and chat with. He delivered my dock and lift components to my challenging site well before the ice was out to ensure I'd have it for the boating season. I had a couple of modifications to my setup requiring extra parts. John delivered them promptly. In the fall, I ordered the float and roll system to help manage moving my lift easier. John picked it up at the Floe factory to ensure I had it to meet my scheduling needs vs waiting when it would have otherwise been delivered to John with the rest of an order.

Without hesitation, I went back to John this fall to order additional dock sections for my expansion needs.

My only regret is that our schedules didn't match up to enjoy a beer together on the dock last summer. This coming summer they will and we'll toast to the completion of my project.

John has provided exemplary service and support. I highly recommend John and his Rock Solid Services.

"We received a referral to Eli due to his past experience of knowledge and execution. Eli was extremely helpful with knowledge on the FLOE Boat Lifts and his communication and follow up were spot on. Eli delivered the lift a day earlier than we wanted which worked out really well. He also made sure our lift was set up perfectly once our boat arrived. We will use Eli again and would recommend him without hesitation. Thank you Eli for making this experience smooth and painless."

"We bought a Floe dock and lift last year and they have been great, really top notch equipment. Eli came over and set it up just how we wanted it and really made it an easy experience. We also added a couple more Floe accessories over the season and they made that very easy as well. Top quality stuff and great service, what more can you ask for."

"After extensive research and months of comparative shopping, I bought a Floe dock from Eli at Rock Solid Services. Eli immediately understood that I was fussy and spent the time to discuss design options, explain Floe quality and answer the many questions I had. There was no pressure, no hard sell, no spiel. He installed the dock and then checked back to ensure we were happy with the purchase. Eli Zenner is knowledgeable, is trustworthy and is of great character. The next time I need a dock or a lift I will have no need to shop around, as I will go directly to Rock Solid Services."

"I shopped extensively for a new dock. When I ran into Eli at the Boat Show, I not only bought from him as he was very competitive but I have found out the services after the sale were top notch as well. He delivered and put it all together all as promised and has followed up numerous times. If you are in the market, I really don't think you will find any better deal or service."

"Rock Solid Services led by Eli is just that "rock solid"!! As a new dock owner who considered many different vendors, Eli was by far the right choice. Besides his competitive pricing, his service and consideration top your needs is second to none. I won't buy from anyone else, thanks Eli!"

"I couldn't be happier with my experiences with Eli and Rock Solid Services. The work is always done perfectly and on time and at a more than fair price. If you have a chance to have Eli do a project for you, you won't be disappointed."

"I purchased a Floe boat lift from another dealer and was extremely disappointed with their service. I reached out to Eli for service and he was extremely professional, prompt and courteous. I will continue to use his services and will purchase my next Floe products from him. When he makes a commitment, he honors it."

I dealt directly with the owner, John. After meeting him at the Mpls. boat show, he said coming to NW WI was not a problem. We have had issues in our area finding someone to sell and service FLOE. To our surprise, ice went out and within a week we had our new lift and our dock in the water and he took our old on trade; same day. Very simple when someone does what they say they will. Rare these days. Please thank the team, too; great guys.

My lift needed some repairs a few days ago. Got a hold of John the new owner of this business. He happened to be in the area with his boat and crew. He was able to quickly fix my lift in the busiest part of the dock season. I highly recommend this business to purchase your next dock/lift or have service done!!!